Privacy Policy for Craaft

Effective Date: November 5, 2024

At Craaft, accessible from craaft.com.ng, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide when you create an account or make a purchase.
  • Payment Information: Credit/debit card details and billing address, collected through our payment processor, but we do not store these informations.
  • Usage Data: Information on how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track the activity on our service and store certain information.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services.
  • To process transactions and manage your account.
  • To communicate with you about your account, orders, or promotional offers.
  • To analyze usage and improve our website and services.
  • To detect, prevent, and address technical issues or fraud.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right to rectification if your information is inaccurate or incomplete.
  • The right to object to our processing of your personal data.
  • The right to request that we restrict the processing of your personal information.
  • The right to data portability.

If you wish to exercise any of these rights, please contact us.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected such information, we will take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: